Please include:
   - A complete description of your request/problem
   -The steps to reproduce the issue
   -Screenshots, if applicable
   -If you are getting an error message, send the exact text of the message
   -Your Dynamics 365 version number (e.g. 9.1.x.xxxx)
   -The Eventix solution versions installed
   -Company name, contact name, and phone number 

A technical support representative will follow up with you.



Please note that our support center is in California USA and our usual working hours are 9-5 Pacific time.

For customers outside of North America, if a phone call is required, we will call you during your work day.